Terms & Conditions
*Updated April, 2018
All items will be packaged and shipped with care after receiving cleared payment, with tracking information uploaded immediately. We take pride in our packaging and do everything possible to ensure that when a package leaves our warehouse, it is packed securely and safely to avoid damages in shipping. We normally offer FREE shipping for any item that can be shipped through small parcel carriers (ie: USPS, FedEx, UPS) unless stated otherwise. We can ship ANY items listed for sale via Freight as well. We charge a minimal preparation fee and get the most competitive freight rates around. Please feel free to give us a call for a quote. We do offer Local Pickup for any of our items, and pickup can be arranged any time during our regular business hours and after hours with appointment.
Returns are accepted for ALL items within 30 days of receiving your item unless otherwise stated. Buyer is responsible for return shipping unless the item was listed with a gross misrepresentation or DOA only. Prior authorization required. If no exchange is available, refund will be issued less all shipping charges. Buyer to pay return shipping on exchange for defective items; Seller will credit when reason for return is confirmed. 20% restocking fee may be applied to refund at sellers discretion. NEW ELECTRONICS ARE NOT ABLE TO BE RETURNED DUE TO THE FACT THAT THEY ARE VERY HARD TO TEST IF THEY HAVE BEEN INSTALLED OR SWAPPED WITH A BAD UNIT. RETURNS FOR ELECTRONICS ARE THE SELLERS DISCRETION ENTIRELY & ARE SOLD AS-IS.
Local pickup of an item purchased is always an accepted option with us. We can also accept payment upon pickup via cash, credit or PayPal transaction. Buyer must pick up item WITHIN 30 days from the date of purchase. If item is not picked up within 30 days, buyer agrees to a $50 per month storage fee. If buyer fails to pick up the item within 90 days, the item will be considered abandoned and the sale will be considered forfeited without a refund.
We guarantee all of our equipment to arrive in working conditioned as designed. If your purchase shows any sign of defect please contact us immediately. We back our products for 30 days, guaranteeing they are free of defect. WE DO NOT GUARANTEE OUR PRODUCTS IF THEY ARE NOT INSTALLED BY A LICENCED TECHNICAN. If buyer has not had equipment installed by a licensed technician, or the unit appears to have been modified or tampered with, all warranty will be void.